Terms and Conditions
Shiv SPARV Hospitality Private Limited
Welcome to Shiv SPARV Hospitality Private Limited. By accessing or using our services, facilities, or website, you agree to comply with and be bound by the following terms and conditions.
1. Acceptance of Terms
By using our services, booking accommodation, or engaging with us for real estate transactions, you agree to abide by these terms and conditions. Shiv SPARV Hospitality Private Limited reserves the right to amend or update these terms at any time without prior notice.
2. Bookings and Payments
- Accommodation Bookings: All bookings at SPARV Aulakhs Resort are subject to availability and confirmation. A booking is confirmed only upon the receipt of an advance payment or full payment as specified at the time of booking.
- Real Estate Transactions: For property purchases, bookings, and agreements, payments should be made according to the specified payment schedule and terms mentioned in the contract.
3. Cancellation Policy
- Accommodation: Cancellations must be made in accordance with the resort's cancellation policy, which will be communicated during the booking process. Refunds are subject to deduction of applicable charges, if any.
- Real Estate: Real estate bookings or purchases may be subject to cancellation charges or penalties as per the terms outlined in the purchase agreement.
4. Guest Responsibilities
- Guests are expected to maintain decorum, respect the privacy of others, and comply with the resort’s rules and policies. Any damage caused to the property by guests will be chargeable at the discretion of the management.
- Illegal activities and substance abuse are strictly prohibited within resort premises.
5. Liability and Damages
- Hospitality: Shiv SPARV Hospitality Private Limited is not liable for loss, damage, or theft of any personal belongings or valuables. Guests are encouraged to use in-room safes or resort lockers.
- Real Estate: All real estate agreements must be duly signed and documented to be considered binding. Any disputes arising out of real estate dealings will be subject to the terms mentioned in the respective agreements.
6. Privacy Policy
Shiv SPARV Hospitality Private Limited respects the privacy of all guests and customers. We adhere to applicable privacy laws and ensure that personal information collected is used solely for service delivery and record-keeping purposes.
7. Force Majeure
The company is not responsible for cancellations or interruptions caused by circumstances beyond its control, including but not limited to, natural disasters, political unrest, pandemics, or government regulations.
8. Dispute Resolution
All disputes arising out of or related to the services provided by Shiv SPARV Hospitality Private Limited shall be subject to the jurisdiction of the courts in Goa. Disputes related to real estate dealings will be handled as per the terms specified in the respective agreements.
9. Use of Website and Digital Services
- Any use of the company’s website or digital services must comply with applicable laws. The content on our website is proprietary and must not be copied or reproduced without permission.
- Users agree not to engage in activities that could harm the integrity of the website or compromise the privacy of other users.
10. Modification of Terms
Shiv SPARV Hospitality Private Limited reserves the right to modify these terms at its discretion. Any modifications will be effective immediately upon posting.